Need help? Have a question?
We’re here for you.
At MVB Bank, we believe in providing excellent client support. Contact us at a convenient time for you – online, via email or by phone.
Toll-Free Number 844-682-2265 (844-MVB-BANK)
Emergency Phone Numbers
For lost of stolen Personal and Business Debit cards (844) 682-2265
For lost or stolen Personal and Business Credit cards (800) 558-3424
Banking center and ATM /ITM information
Visit our locations page, for Banking Center, ATMs and office location address, phone and hours of operation.
Client Support hours of operation :
Monday – Friday, 8 am – 5 pm EST
Phone (844) 682-2265 (844-MVB-Bank)
Please note, however,we are closed on all Federal holidays.
Please don’t include any sensitive information such as account numbers, usernames, social security or tax numbers in the content of the e-mail. You can send a secure message through your online banking dashboard. Once you log into your account, select the Message tab on the left to get started.
Credit Karma Money Spend and Save Account Support
For Credit Karma Money Spend and Savings account inquiries and assistance, please visit Credit Karma.
MVB Digital Banking Client Resource Center
Visit our new Digital Banking Client Resource Center, for answers to questions, helpful guides and videos to assist you.
Personal and Business Credit Cards
24 hour Cardmember Service: (800) 558-3424, For questions about your account or to report a lost or stolen card.
To reach Cardmember Service via email, login to your account and click on Messages.
Please visit our Wires page for wire transfer information and how to send money to family, businesses, or internationally when time is of the essence.
Please visit our Community Involvement page for information on MVB Bank’s sponsorships and to submit a sponsorship request.
Contact us about a specific topic
MVB Bank is interested in your comments and inquiries. Please complete the form below and a MVB Client Support Team Member will respond within 24 – 48 hours. This online form is monitored Monday through Friday 8 am to 5 pm EST.